- Help Center
- Admin & Config
- Projects
-
What's new
-
Getting started
-
Projects
-
Timesheets
-
Resourcing
-
Invoices
-
Revenue Forecasts
-
Expenses
-
Purchase Orders
-
Users & People
-
Leave management
-
Margin (profit/loss)
-
Billable and cost rates
-
Integrations
-
Access levels
-
Single Sign On
-
Quotes
-
Companies
-
Contacts
-
Glossary & Definitions
-
Administration
-
Utilisation
-
Notifications
-
Security
-
Other
-
Admin & Config
-
Onboarding
Projects > Invoice overrides
When creating an invoice it is possible to adjust the amount of time (up or down) a particular time entry will be invoiced for. If an adjustment is made there is an option to include a reason for overriding the time entry.
The list of options for the invoice overrides can be customised.
Maintaining invoice overrides
Click the blue + button to add a new override value. An override value can be edited by clicking the three dots to the right.
If an override value is no longer needed it can be deactivated. An override value can only be deleted if not being used on any time entry over rides
Where are invoice overrides shown
Override reasons are recorded by clicking the hrs value of a time entry on the add/edit invoice screen. They are only able to seen on this screen and aren’t currently displayed anywhere else in Projectworks and aren’t available for reporting.